Summary
Learn to set up an AI customer support line with Air AI platform by creating a free account, custom knowledge base, and uploading documents to generate FAQs. Connect a new agent to the knowledge base, configure AI responses, and integrate with Twilio for phone number setup. Test the setup by calling the assigned number, interact with the AI agent, and witness the effectiveness of AI in handling customer queries. Encourage viewers to explore more AI solutions with Airi platform for enhanced customer service experience.
Introduction to AI Customer Support Line Setup
Learn how to set up an AI customer support line for your business or clients using Air AI platform. Create a free account, set up a custom knowledge base, and upload documents to generate FAQs.
Setting Up Custom Knowledge Base
Create a new knowledge base for customer support, upload documents to add content, and let AI split FAQs into flashcards for easy access.
Creating a Support Bot
Learn how to create a new agent, connect it to the knowledge base, set up answers for the AI responses, and configure integrations with Twilio for phone number setup.
Setting Up Twilio Account
Quickly set up a Twilio account, buy a phone number, connect it to the AI account, configure campaigns for inbound calling, and assign a number for customer calls.
Testing the AI Customer Support Line
Test the setup by calling the assigned number, interact with the AI agent, ask common questions, and see how AI can handle customer queries effectively.
Concluding Remarks
Summarize the process of setting up an AI customer support line, emphasize the benefits of using AI for customer service, and encourage viewers to explore more AI solutions with Airi platform.
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