This Smart Home Trend Needs To Stop!

The speaker discusses the frustrating trend in the smart home industry where products with great hardware promise are let down by software experiences, leading to disappointment for users.

The speaker shares positive first impressions of the Switchbot universal remote, highlighting its design, display, programmable buttons, and intuitive user interface.

Details about the battery life, features like raise to wake, find my remote, and the affordable price of the Switchbot remote are discussed.

Annoyance and confusion arise when trying to add new devices to the remote due to limitations in the software, requiring devices to be added to the Switchbot Hub first.

The challenges faced with the Matter protocol compatibility, bugs encountered on iOS, and limitations of configuring buttons within the HomeKit app are highlighted.

Issues with syncing the remote with the Hub, limitations in adding non-infrared devices, and the need for broader device support are discussed.

Criticism of the unfinished state of the Switchbot universal remote, disappointment in software quality, and concerns about delayed updates are shared.

The speaker expresses frustration with manufacturers shipping incomplete hardware and major features being delayed, emphasizing the negative impact on user experience and the smart home industry.

Concerns about the long-term impact of launching unfinished products, negative implications for reviews and the reputation of companies, and a call for change in the industry are discussed.