Summary
This video delves into the intricacies of communication, exploring the transmission and reception of information through verbal and non-verbal channels. It sheds light on the positive and negative aspects of communication, emphasizing the importance of timing and understanding different transactional styles. Overall, it provides a comprehensive overview of how communication shapes our interactions and relationships.
Chapters
Types of Communication Process
Discusses the process of sending and receiving information, including verbal and non-verbal communication, positive and negative aspects, structural timing, and transactional styles.
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