Summary
The video delves into the complexities of organizational communication, outlining two perspectives: communication within organizations and organizations as communication processes. It emphasizes how communication shapes social realities, constructs meanings, and leads to a deeper understanding of organizational life. By adopting a constitutive view of organizations as communication, new insights, understanding, and practices for organizational development can be achieved, including uncovering hidden forms of power and enhancing equity and inclusivity through communication practices.
Introduction to Organizational Communication
Organizational communication explained as communication within organizations involving activities like writing memos, sending emails, and presenting. Two perspectives: communication within organizations and viewing organizations as communication.
Communication Within Organizations
Organizations viewed as containers where communication flows, influenced by the organization's shape and structure. Discusses the transmission model of communication and the importance of effective communication within organizations.
Challenges in Communication
Explores the complexities of communication within organizations, highlighting issues like interpretation, deception, contextual dependencies, and varied communication purposes beyond transmitting information.
Organizations as Communication
Shifts perspective to view organizations as communication processes that shape social realities, emphasizing how communication constructs meanings and interpretations, leading to a deeper understanding of organizational life.
Organizations as Social Realities
Discusses organizations as social constructs created by interactions, values, backgrounds, and resources of individuals. Emphasizes that organizations are communicative entities comprised of interactions, decisions, negotiations, and relationships.
Meaning-Making Through Communication
Highlights that the meaning of material things in organizations is derived from communication practices, emphasizing the significance of communication in creating and sustaining organizational meanings and structures.
Expanding Understanding Through Communication
Explores the benefits of adopting a constitutive view of organizations as communication, offering new insights, understanding, and practices for organizational development. Discusses uncovering hidden forms of power and enhancing equity and inclusivity through communication practices.
Get your own AI Agent Today
Thousands of businesses worldwide are using Chaindesk Generative
AI platform.
Don't get left behind - start building your
own custom AI chatbot now!