Your Chatbot Is Boring - Mine Calls Out Late Night Browsers (CBB Tutorial)


Summary

The video demonstrates setting up a chatbot to track users' browsing activity and provide personalized responses. It covers configuring AI dashboard, adding custom fields for AI JSON data, and updating the welcome message. Additionally, it showcases adding external requests, configuring response mapping, and testing the chatbot setup with web chat. The customization includes greeting messages, default replies, and prompt chaining for user interactions.


Introduction to Chatbots

Introduction to setting up a chatbot that can track users' browsing activity and provide personalized responses based on the page they are on.

Setting up AI Dashboard

Instructions on setting up the AI dashboard, navigating to the analytics section, and adding custom fields for AI JSON data.

Adding Custom Fields

Demonstration of adding custom fields for AI JSON data and configuring text fields within the dashboard.

Configuring Flows

Updating the welcome message, adding content actions, and configuring external request types within the chatbot flows.

Setting Request Types

Configuring the request type as 'get' for external requests within the chatbot configuration.

Adding External Requests

Demonstrating the process of adding external requests and configuring the parent URL for the chatbot.

Completing Configuration

Finalizing the configuration by saving the settings, adding response mapping, and saving the custom JSON data.

Testing the Chatbot

Testing the chatbot setup by adding web chat, authorizing websites, and demonstrating the chatbot's functionality.

Customizing Greeting Messages

Customizing greeting messages, setting up default replies, and configuring prompt chaining for user interactions.

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